This tutorial covers AKA area #9 of the International Software Process Improvement Certification (ISPIC) requirements.

In this tutorial, you will learn practical examples of Reports for IT Management and Business Partners to show the link between IT and Enterprise Value. These are real report examples that IT departments have used to prove multi-million dollar Value before their budgets become history.

• Connecting and addressing the key business questions of Productivity, Quality, Software Unit Cost, Value and six other comparisons of the 10 Dimensional Software Metrics Model, being missed by IT professionals today.
• Learn how the Measurement Normalizer allows comparisons of every part of every business.
• Using Historical vs. Hysterical vs. Political Estimating. Learn how you can estimate any project in two minutes, sight unseen, with a guarantee, as early in the life cycle as “gleam in the boss's eye!”
• Rack and Stack, True Quality and other real reports used at real companies.
• Learn how to address increased time in Maintenance. - Are you Overstaffed, Understaffed or Properly Staffed? Learn how to “Prove it.” - What to capture.
• How to insure accuracy, consistency and quality in off-hour development.
• WE vs. THEY vs. US: Overcoming overlooked cultural issues.
• Quantifying Mission Criticality, IT Alignment and progress towards company goals, factoring in constantly changing Business conditions like Increasing Usage and Customer Satisfaction.

• Introduction of the 10 Dimensional Integrated Software Metrics Model
• Estimating with Metrics, Overlooked Productivity and Quality Reporting
• Maintenance and Staffing Metrics
• Proactive Insight Metrics, Doing Things Right and Doing the Right Things
• Assignment Logs and Tallies
• Proactive Insight Metrics, Doing things Right vs. Doing the Right Things

Bill Hufschmidt is President of and Professional Metrics Consultant for Development Support Center, Inc. Now in their 20th year, Bill and the Development Support Center have assisted with the implementation of Measurement programs worldwide in over 250 companies and organizations covering over a dozen industries. His practical experience includes proving multi-million dollar savings. Bill helped establish the International Function Point User Group, gave it its name, was the first President and served multiple terms on the Board and several committees. He has been a keynote or featured speaker at IFPUG, SIM, QAI, ASM, CQAA, FESMA, PSQT, ITFMA, and other regional, national and international Productivity, Quality and Measurement forums. Bill holds a BA in Economics and has been named to Who's Who in American Business.